SUMMARY OF QUALIFICATIONS:
Web Development/Administration Skills:
- Detailed experience with entire website design-production-maintenance cycle
- Expertise with PHP, MySQL/MS-SQL, HTML, JavaScript, CSS production
- LAMP web environment installation/administration and development
- Experienced in working in, and managing, team production environments
- Development of and use of content management systems such as Drupal, osCommerce, etc.
Internet Marketing Skills:
- Search engine optimization, social media marketing, email marketing programs
- Consumer marketing database administration and analysis
- Consumer Relationship Management program implementation
Software Skills:
- Microsoft Office, Cognos, Campana, ExactFocus and similar.
- Adobe Creative Suite, Zend Development Environment, other IDEs
- Photo and Video creation and editing software
Other Skills:
- Project Planning and Management Experience
- Supervisory and Management Experience
- Computer Systems Administration and Maintenance (Linux and Windows)
- Training and Instructional programs development
EMPLOYMENT HISTORY:
Database Marketing Specialist (Analyst)
AAA Northwest Ohio, —Toledo, Ohio (3/08 - Present)/p>
- Maintain operational databases for marketing and B.I. analysis, forecasting and reporting, facilitate the transfer of data and synchronization between systems, and monitor data quality.
- Provide analysis of marketing initiatives to identify trends and forecast future success; B.I. reporting to executives/product managers and National Office.
- Originated demographic studies of customers and developed profiles and segments for successful direct mail and other marketing programs and campaigns.
- Project Manager for Implementation of a Member Relationship Management (CRM) program.
- Administrator of an online learning management system: Developed courseware, course content, maintained enrollment rosters, learning paths, monitored utilization and completion.
- Interim webmaster (10/11 - 4/12), Assisted webmaster and IT personnel as necessary providing additional development resources, expertise and web server administration
Director, Web Products (Webmaster/Systems Administrator)
Kinetica Media—Perrysburg, Ohio (9/04 – 3/08)
- Manage teams of production coders and digital artists. Served as liaison between production personnel, contractors, sales staff and clients to facilitate production efficiency and product conformance to customer requirements.
- Conduct detailed analysis and implement action plans in areas of e-commerce, web presence and Internet marketing strategies.
- Directly responsible for entire design-production-maintenance cycle of around 200 commercial web sites. Most database-driven using PHP/MySQL or .NET technologies.
- Developed a modular website-building package consisting of components such as: product catalogs, shopping carts, credit card processing, content management, galleries, calendars, blogs, etc.
- Setup and maintained testing and production servers and corporate LAN systems.
Web Designer/Developer
Internet Werks—Rossford, Ohio (4 years)
Statistical Process Control Program Coordinator
Crown Cork & Seal, Inc.—Perrysburg, Ohio (9 years)
- Programmed data handling/storage systems and data charting scripts; designed and built user interfaces for manufacturing computer systems. Implemented a computerized gauge calibration and maintenance (R/R) database system.
- Spearheaded implementation of SPC Program and developed training materials, conducted training programs covering quality assurance systems and procedures.
- Chaired (or was consultant to) many Quality Improvement and Corrective Action teams
Storekeeper (Warehouse Manager)
Ohio Lottery Commission—Toledo, Ohio (5 years)
EDUCATION:
Owens State Community College—Toledo, Ohio
Program: E-Business Systems (specializing in Web Design and Development)
Coursework:
Graphic Design, Typography, Digital Production
Apache Web Server Administration, A+, Net+
Microsoft Office Suite
The University of Toledo—Toledo, Ohio
Majors: Linguistics and English Writing (Honors Program)
Minors: Psychology and History
REFERENCES/LETTERS OF RECOMMENDATION:
(Available upon request.)